1.0 Introduction
This article provides troubleshooting steps for common issues encountered while configuring and running Fortanix Key Insight in on-premises environments.
2.0 Troubleshooting
PROBLEM | RESOLUTION |
|---|
The RESCAN button is disabled when the on-premises connection is in a "Pending" or "Disconnected" state. | Ensure the on-premises connection status is Connected before rescanning. |
Ubuntu 22.04 – Missing libssl.so.1.1 library error, which is required for fortanix-dsm-scanner and fortanix-oracle-scanner to run. | Ensure the following dependencies are installed: wget http://archive.ubuntu.com/ubuntu/pool/main/o/openssl/libssl1.1_1.1.1f-1ubuntu2_amd64.deb
dpkg -i libssl1.1_1.1.1f-1ubuntu2_amd64.deb
apt-get install -f
|
Ubuntu 24.04 – Missing libaio.so.1 library error, which is required for fortanix-oracle-scanner and fortanix-scanner to run. | Ensure the following dependencies are installed: apt-get update
apt-get install libaio-dev -y
ln -s /lib/x86_64-linux-gnu/libaio.so.1t64 /lib/x86_64-linux-gnu/libaio.so.1
|
RHEL 9 – Missing libssl.so.1.1 library error, which is required for fortanix-dsm-scanner and fortanix-oracle-scanner to run. | Ensure the following dependencies are installed: wget https://yum.oracle.com/repo/OracleLinux/OL9/appstream/x86_64/getPackage/compat-openssl11-1.1.1k-3.el9.x86_64.rpm
dnf install ./compat-openssl11-1.1.1k-3.el9.x86_64.rpm -y
|
Fortanix Key Insight identifies encryption keys and data services across on-premises and hybrid multicloud environments, providing a unified dashboard for tracking key mappings and cryptographic security. It offers security and compliance teams data-driven insights to assess risks, align with best practices, and meet industry regulations. Iy also supports continuous risk mitigation and crypto-agility, adapting to evolving security needs, including preparation for the post-quantum era.