Troubleshooting

Compute node does not show up in Fortanix Confidential Computing Manager (CCM).

We have an account quota that limits the total active compute nodes. Delist an existing node to add a new node.

Run the following command to check the status of em-agent service on your system:

sudo systemctl status em-agent 

Where, em-agent.service is the Fortanix CCM Agent.

In case of error, run the following command to check the detailed logs of em-agent service:

journalctl -f -u em-agent.service

Getting the error - 'Failed to connect to any resolved endpoint' with my application.

Check if the value of NODE_AGENT_BASE_URL' matches your compute node IP.

ifconfig -a should show you all the IPs.

Run the following command to check the status of the node agent service:

sudo systemctl status em-agent

Where, em-agent.service is the Fortanix CCM Agent.

A converted app fails with error.

This error occurs when the NODE_AGENT_BASE_URL environment variable is incorrectly passed.

Use the IP for the node as shown in Fortanix CCM UI or in the journalctl -u em-agent log as NODE_AGENT_BASE_URL environment variable.